DELIVERY

  • UK Royal Mail delivers from Monday to Saturday. (excluding bank holidays)

  • UK pricing = £3 per order £1 per additional item

  • When will my order be dispatched?
    Orders before 2pm are dispatched the same day (excluding weekends & bank holidays). Orders after 2pm are dispatched the next working day.

  • How long will it take for me to receive my order?
    United Kingdom - Next Working Day*.
    Northern Ireland - 1-3 Working Days*.
    *(delivery times are aimed for and not guaranteed)

    Please Note: If the customer changes the delivery options to: 'try my neighbour', 'choose a safe place', 'collect your parcel'. We cannot accept any responsibility if the parcel is declared missing.

RETURNS

 Returns

To start a return type in your email address and order number below and you’ll be contacted directly. Please read the information below first.

Returns T's & C's
- You must return your order within 14 days of delivery.
- Returned items must be in their perfect original sale condition, unworn, in the clear dust bag. (please fold items carefully upon returning to prevent any defects)
- For hygiene purposes, no refunds will be given for items that have aftershave, makeup, body odours, cigarette smoke or pet hairs on.
- We reserve the right to return your order back to you if it does not adhere to the above.
- The customer is responsible for return shipping charges (we advise using a delivery service that insures you for the value of the item and obtain proof of postage).

 Return Request Submitted, What Next?
- If your return request is 'Accepted', you will receive return shipping instructions via email (check spam/junk folder).
- If your return request is 'Rejected', your request has failed to meet our returns T's & C's and unfortunately we cannot offer a return for the item.

 I have Returned my Order for a Refund, What Next?
- Our returns department will inspect the item(s) and if it meets with our returns T's & C's, we will proceed with your refund (allow 5-10 working days to process back to the original payment method).

 Can I Exchange my Order?
- Unfortunately, we are unable to offer exchanges due to the huge rise in shippping costs. Alternatively, you can return your order above and re-order via our wesbite.

 'This does not affect your statutory rights'

Return Request